The Standing Company

Frequently Asked Questions

WHO PAYS FOR THE SUPERSTAND STANDING WHEELCHAIR?

There are never any guarantees when it comes to funding. But you have nothing to lose and everything to gain by simply taking a stand in the Superstand Standing Wheelchair. If you like it and it works for you, then we can attempt to secure your funding.

Superstand standing wheelchairs have been funded in a variety of ways. Depending on your personal case history with your insurance carrier(s), your state of residence, your age, your particular version of insurance, and other factors, the following sources have in the past funded (or partially funded) Superstand standing wheelchairs:

  • private insurance,
  • The United States Department of Veterans Affairs,
  • state vocational rehabilitation agencies,
  • workers’ compensation insurance,
  • auto insurance,
  • AgrAbility,
  • charitable organizations,
  • Medicaid,
  • crime victim funds,
  • trust funds,
  • and cash/credit cards.

I PUSH A MANUAL CHAIR NOW. WHY SHOULD I CONSIDER THE HALF-POWER SUPERSTAND?

The half-power Superstand is unique in that it combines a manual stand with power mobility. Standing frequency in the half-power Superstand is quick, easy, and safe via the manual standing component. But the power mobility base allows you to go more places more often. In other words, there’s no shoulder pain from self-propelling, no cortisone shots to ease the shoulder pain, and no shoulder/tendon surgeries. But it does result in tons of good physical therapy from standing up and down on your own. For active wheelchair users, the half-power Superstand provides the best of both worlds (therapy and mobility).

HOW BIG OR SMALL OF A PERSON CAN USE THE SUPERSTAND?

The tallest person in a Superstand: 6’11”
The shortest person in a Superstand: 5’
The heaviest person in a Superstand: 325 lbs
The lightest person in a Superstand: 85 lbs

WHAT ABOUT SERVICE FOR MY SUPERSTAND?

Servicing the Superstand Standing Wheelchair is simple and efficient. If you have any problems or concerns, just call 1-800-STANDING or call the service line directly at 989-274-9534. The service line is generally answered within 24 hours (holidays notwithstanding). Facetime and video analysis are available. The Standing Company manufactures your Superstand right in Saginaw, Michigan, USA, so we stock any parts/items you might need.

WHAT KIND OF MEDICAL DOCUMENTATION DO I NEED TO SUBMIT A CLAIM?

Documentation is your responsibility, but it can be relatively easy for you to obtain. You will need to secure a prescription, a certificate of medical necessity, a medical necessity evaluation, and a letter of medical necessity. Templates are available upon request. Once documentation is completed, send it all to us. We can then file a claim on your behalf.

HOW LONG DOES IT TAKE TO MANUFACTURE MY SUPERSTAND?

Once all funding is in place, your Superstand standing wheelchair will be built and personally delivered within 8-to-10 weeks.

HOW DO I DEMO A SUPERSTAND?

Start the ball rolling by calling 1-800-STANDING (1-800-782-6346) or email us at [email protected]. We will personally speak with you, gather some personal information, and proceed from there.

HOW CAN I EASILY SEE THE SUPERSTAND IN ACTION?

Watch actual chair users in their new Superstand Standing Wheelchair:

WHAT MAKES THE STANDING COMPANY SO UNIQUE?

The Standing Company is a certified Veteran Owned Small Business (VOSB), is on the Federal Supply Schedule (FSS), and is accredited by Healthcare Quality Association on Accreditation (HQAA). We’re the only American manufacturer of a manual standing wheelchair. The Superstand standing wheelchair is approved by the U.S. Food and Drug Administration. The Standing Company employs wheelchair users.

Standing wheelchairs is our specialty. We live and breathe standing wheelchairs. It is all we do.

I HAVE A FAVORITE DME/WHEELCHAIR DEALER; CAN YOU WORK WITH THEM?

The Standing Company is able and available to work with your dealer. Simply have your dealer call us and we can discuss partnering.